Introduction - Andrew Smith, Operations Coordinator
Posted by Andrew Smith, Manager, Client Relations on 7/10/2013 10:30:00 AM.
Oh, hello. So who am I, you ask? Well, my name is Andrew Smith, and I am the Operations Coordinator here at PromoSuite. Before I explain to you what I do, let me tell you how I got here.

My story begins at Elmira College in the Southern Tier of New York State. During my freshman year I decided to sign up to play some music at the college station, WECW, and instantly fell in love with radio! I stayed on board with WECW all four years of college, and during that process completed an internship with Q104 in New York City! Being a 21 year old intern in Manhattan certainly was awesome, and being a HUGE Who fan I was excited when I found out I was going to meet Pete Townshend, until I also found out I had to be back at college that weekend because I had signed up to be an Orientation Leader. Lesson learned, don’t go to college.

Upon graduation I began working as a Promo Tech with Citadel Broadcasting in Syracuse, NY. I basically handed out bumper stickers at radio events and washed station vehicles, but I had a blast! I slowly worked my way up, got offered a weekend on-air shift, followed by morning show producer duties (I was the local
producer for the Howard Stern Show) and an overnight shift. I stayed in Syracuse for five years, and then moved to Binghamton, where I was hired on as a Promotions Director for the Citadel cluster there.

It was in Binghamton that I was first introduced to PromoSuite Software. I remember asking the GM what this “PromoSuite” stuff was all about, and she explained to me how it was this paperless system for keeping track of everything Promotions related, from Affidavits to Zoo closings.

“So wait, you’re telling me that I no longer have to try and decipher my morning show guy’s chicken scratch?” I asked.  “I no longer have to see prize winner Paul Cole’s
name mistakenly written as Raul Cake? I no longer have to find a heaping pile
of winner sheets waiting in my inbox every Monday morning?”

“Nope,” she replied.

“Heck yeah!” I concluded. Except the word of choice was a little less kid friendly then “heck,” and I realized I had just swore in front of my new boss. She didn’t seem to care though.

So for the next several years I used PromoSuite daily.  I created my prizes and contests in it, ran all sorts of detailed reports for our clients showing exactly when they were mentioned on-air. It was great, and my day was simpler because I no longer had to go running around like an idiot trying to decipher names and look for
missing forms. And the best part about it was that my desk no longer looked
like a recycling bin.

So when I saw this job posting for PromoSuite in New York City, I jumped at the chance to apply. I mean, who wouldn’t want to work in the Big Apple?  So I filled out my application, went through what can only be described as a torturous interview
process, and, well, here I am!

As Operations Coordinator I do a combo of internal organizing and client support for a select group of y’all. I also make sure that everything is in order for ALL our clients, to ensure that things go smoothly from the moment they sign up until the moment the FCC shuts ‘em down. What’s great about working for PromoSuite is that not only am I surrounded by an awesome group of people (several of whom I had worked with in the past while in Binghamton), but now I get to help radio stations around the country, not only with their PromoSuite software needs, but with their email blasts and websites as well! It’s great seeing what everyone out there is doing, and how they’re using our tools to interact with their listeners. 

So that’s pretty much it for me. If you need a hand with getting things organized, discussing how incredibly awesome the 90’s music scene was, or for instructions on how to trick your boss into thinking you’re doing real work (I’ve been “diligently” working on this blog for a week now), feel free to send me an email at
Thanks for reading!


CJ Knowles | Business Development Manager
Matt Jacobson | Product Development Manager
Rocco Macri | Founder/CEO
Andrew Smith | Manager, Client Relations
Mike Malone | Senior Client Relations Specialist & IT Manager David Cid | Client Relations Specialist
Nia Levy | Client Relations Specialist Barrie Luongo | Client Relations Specialist Ben Singer | Client Relations Specialist

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